Privacy Policy
Cars for Cash Wales ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
1. Who we are
We are Cars for Cash Wales, a vehicle buying service operating across Wales. You can contact us at carsforcashwales@outlook.com.
2. What data we collect
When you use our quote request form, we collect:
- Your name and contact details (phone number, email address)
- Information about your vehicle (registration, mileage, condition, postcode)
- Your preferred method of contact
- Technical data such as your browser type and the page you submitted the form from
3. How we use your data
We use the information you provide to:
- Respond to your vehicle quote request
- Contact you by phone, WhatsApp or email as you have requested
- Comply with any legal obligations
We do not use your data for automated decision-making or profiling. We will only contact you regarding your enquiry unless you separately give us permission to send marketing communications.
4. Legal basis for processing
We process your data on the basis of your consent, provided when you tick the consent box on our form, and our legitimate interest in responding to your enquiry.
5. Data sharing
We do not sell your personal data. We may share it with:
- Our email provider (Microsoft Outlook / Microsoft 365) which stores and transmits your enquiry
- FormSubmit (formsubmit.co), the third-party service used to transmit your form submission to us
- Any authority we are legally required to disclose information to
6. Data retention
We retain your enquiry data for up to 12 months from the date of submission, or longer if required by law or for the purpose of completing a vehicle transaction. Once no longer required, data is deleted securely.
7. Your rights
Under UK GDPR, you have the right to:
- Access a copy of the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data (where it is no longer needed)
- Object to or restrict processing
- Withdraw your consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at carsforcashwales@outlook.com.
8. Cookies
Our website uses session storage (not cookies) to temporarily remember your form entries if you navigate away and return. No persistent cookies are set by our site. See our Cookie Policy for more detail.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised.
10. Contact
If you have any questions about this privacy policy, contact us at carsforcashwales@outlook.com.